✉️  Email

Good email is scannable

• Use a clear subject line. Treat it like a label: “Budget approval for Q2” beats “Quick question.”
• Start with the ask. Put what you need in the first sentence, then add context.
• One topic per email when possible. Multiple topics hide action items.

CC, BCC, and Reply‑All

• CC keeps people informed. Don’t CC as a threat.
• BCC protects privacy on big lists.
• Reply‑all only when everyone truly needs the response.

Emojis in email

Use emojis sparingly in professional email — mainly to soften tone or show friendliness. With friends and family, they can help convey mood and reduce misunderstandings.

Sign‑offs that work

“Thanks,” “Best,” and “Appreciate it” are simple and effective. Match the formality of the relationship.